Updated May 23, 2018
This is the privacy notice of FGX Europe Limited (company number: 03487910) whose registered office is at Suite 1, 3rd Floor 11-12 St. James’s Square, London, United Kingdom, SW1Y 4LB referred to as we, us or our in this privacy notice.
We are a subsidiary of FXG International Inc with offices at 500 George Washington Highway Smithfield, Rhode Island 02917 USA and part of a group of companies known as the Essilor group.
This privacy notice sets out how we collect and process your personal data when you access our website www.fostergrant.co.uk ("Website or Site"). This privacy notice also provides certain information that is legally required and lists your rights in relation to your personal data. FGX Europe Limited and FGX International Inc are joint data controllers in respect of personal data processed when you access and use the Website.
This privacy notice relates to personal information that identifies you as a natural person (whether you are an actual or potential customer, an individual who browses our website or an individual outside our organisation with whom we interact). If you are an employee, contractor or otherwise engaged in work for us or applying to work for us, a separate privacy notice applies to you instead. We refer to this information throughout this privacy notice as personal data and section 2 sets out further detail of what this includes.
It is important that you read this privacy notice to understand how we may use your personal data and we will update this privacy notice from time to time so please check it whenever you visit our Site.
For the purposes of relevant data protection legislation, FGX Europe Limited & FGXI International Inc. are controllers of your personal data. As the controllers we use (or process) the personal data we hold about you in accordance with this privacy notice.
If you need to contact us in connection with the use or processing of your personal data, then our contact details are email@example.com. You can also amend your consent preferences in your account settings.
The categories of personal data about you that we may collect are:
We may automatically collect other information about you by placing cookies on your device, including:
We may also create personal data about you, for example, if you contact us by telephone with a query about our services or goods, then we may make a written record of key details of the conversation so that we can take steps to address the query.
We may receive information about you if you use any of the other websites operated by us or by other companies in the FGX International or Essilor group. You will have been informed at the time your information was collected on those websites if your information was going to be shared within the FGX International or Essilor group and for what purposes. We also work closely with third parties (for example payment service providers, technical business partners, advertising analytics providers, search engine information providers, logistics service providers and subcontractors who provide services and goods to us to enable us to fulfil our customer contracts). If we receive information about you from them, we will inform you of this and the purposes for which we intend to use that information.
We may rely on one or more of the following legal bases when processing your personal data for the following specified purposes:
|Purposes for which we process your personal data||The basis on which we can do this (this is what the law allows)|
|In order to perform our contractual obligations to you. This would include our fulfilling orders you have placed for goods or services.||The processing is necessary in connection with any contract that you may enter into with us.|
|In order to comply with our own legal obligations, e.g. health and safety legislation, or to assist in an investigation (e.g. from the Police) or to pass information to any of our group companies for administrative purposes.||The processing is necessary for us and (if applicable our group companies) to comply with the law and our legal requirements.|
|In order to use your personal data to operate our business, but otherwise than in performing our contractual obligations to you, for example:
||We have a legitimate interest in carrying out the processing, which is not overridden by your interests, fundamental rights or freedoms. Our legitimate interest will be one or more of the following:
We would also like to use your personal data for purposes where it is appropriate for us to obtain your prior consent. These are as follows:
(a) where we or our carefully selected third parties have new products and services which we think you will be interested in.
The legal basis of consent is only used by us in relation to processing that is entirely voluntary – it is not used for processing that is necessary or obligatory in any way.
You may at any time withdraw the specific consent you give to our processing your personal data in these circumstances. Please note even if you withdraw consent we may rely on another legal basis to process your personal data where appropriate.
We may disclose your personal data:
It is possible that personal data we collect from you may be transferred, stored and/or processed outside the European Economic Area, specifically in the United States of America.
In connection with such transfers:
We take reasonable steps to protect personal information that is provided through the website. All personal information provided to us via the website is stored on a server in a secure environment. Our payment provider uses secure socket layer (SSL) technology which means the card payment data you enter through the website is fully encrypted. Where we have given you a password to access certain parts of the website, you are responsible for keeping that password secure and confidential.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and after it is received. Unfortunately, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, while we take reasonable steps to protect your personal information, we cannot guarantee its absolute security.
We will store your personal data for the time period which is appropriate in accordance with our data retention policy. We keep the length of time that we hold your personal data for under review. These reviews take place annually.
In certain circumstances the provision of personal data by you is a requirement:
It is your choice as to whether you provide us with your personal data necessary to enter into a contract or as part of a contractual requirement. If you do not provide your personal data then the consequences of failing to provide your personal data are that we may not be able to perform to the level you expect under our contract with you. An example of this would be where we are unable to provide you with certain goods or services as we do not have your full details, or where we cannot perform our contract with you at all because we rely on the personal data you provide in order to do so.
Subject to applicable law including relevant data protection laws, in addition to your ability to withdraw any consent you have given to our processing your personal data (see section 4), you may have a number of rights in connection with the processing of your personal data, including the right:
If you would like to exercise any of the rights set out above, please contact us using the contact details set out in section 1.
We regularly review our Privacy Notice, in particular to make it compliant with new laws and regulations regarding data protection. But, even if this Privacy Notice may change from time to time, we will not reduce your rights under this Privacy Notice without your explicit consent.
Updated May 23, 2018
We use the following cookies on this website:
More information about the individual cookies set by us when you access this website and the purposes for which we use them is detailed in the table below:
|external_no_cache||A flag that indicates if caching is disabled.||Yes|
|persistent_shopping_cart||The session key.||Yes|
|Stf||If product links were sent to friends, stores the timestamps in the format: $timeStamp1, $timestamp2, ..., $timestampN.||Yes|
|pollN||A poll ID that indicates if a vote has occurred.||Yes|
|CART||The association with the customer's shopping cart.||Yes|
|CATEGORY_INFO||Stores the category info on the page to load pages faster.||Yes|
|CUSTOMER||An encrypted version of the shopper's customer ID.||Yes|
|CUSTOMER_AUTH||Indicates if the customer are currently logged in to the store.||Yes|
|CUSTOMER_INFO||An encrypted version of the shopper's customer group.||Yes|
|EXTERNAL_NO_CACHE||Indicates if caching is disabled or enabled.||Yes|
|FRONTEND||The customer's session ID.||Yes|
|GUEST-VIEW||Determines if guests can edit their orders.||Yes|
|LAST_CATEGORY||The last category visited by the shopper.||Yes|
|LAST_PRODUCT||The most recent product viewed by the shopper.||Yes|
|NEWMESSAGE||Indicates whether a new message has been received.||Yes|
|NO_CACHE||Indicates if the cache can be used to store information.||Yes|
|PERSISTENT_SHOPPING_CART||A link to information about the shopper's cart and viewing history.||Yes|
|STF||Information on products the shopper has emailed to friends.||Yes|
|STORE||The store view or language chosen by the shopper.||Yes|
|USER_ALLOWED_SAVE_COOKIE||Indicates if the shopper allows cookies to be saved.||Yes|
|VIEWED_PRODUCT_IDS||The products recently viewed by the shopper.||Yes|
|_utma||Distinguishes users and sessions.||Yes|
|_utmb||Determines new sessions/visits.||Yes|
|_utmc||Determines if the user was in a new session/visit.||Yes|
|_utmt||Used to throttle request rate.||Yes|
|_utmz||Stores the traffic source or campaign that explains how the user reached your site.||Yes|
Some cookies are set by third parties not connected to the website when you visit this website. These cookies are controlled by the third party and we do not have any control over them.
|Google Ads||Tracking pay-per-click advertising conversion goals.
|Google Analytics||Collects metrics and information about how you use our website to help us improve your experience.
|Google Ads / Google Analytics Remarketing||Gathers data for targeted advertising.
|AGKN||Aggregates anonymous activities for targeted advertising.
|GWallet||Optimizes delivery of advertising.
|BlueKai||Data management platform for digital advertising.
|Social media integration.
|Social media integration.
|YouTube||Video playback and social media integration.
|AddThis||Adds easy social media sharing capabilities.
|ShareThis||Adds easy social media sharing capabilities.